Smita Creations offers handcrafted Indian festive and decorative products including acrylic rangoli, designer coconut covers, kumkum parat, supade, oti rumal, festive decor items, gifting products, and more.
Are your products handmade?
Yes, all our products are handcrafted with attention to detail and inspired by traditional Indian culture and celebrations.
Are product colors exactly the same as shown in images?
Since our products are handmade and photography/screen settings may vary, slight color or design variations may occur.
Orders & Customization
Can I place custom or personalized orders?
Yes, we accept custom and personalized orders. Customers can contact us directly through the contact form or support channels for customization requests.
Can I place bulk orders for weddings or events?
Yes, we accept bulk and festive orders for weddings, poojas, return gifts, corporate gifting, and special occasions.
Shipping & Delivery
Do you deliver across India?
Yes, we deliver across India.
Do you offer international shipping?
Yes, Smita Creations ships internationally to selected countries.
How long does delivery take?
Delivery timelines usually range between 6–12 days depending on the location, pincode, and courier availability.
Can I check delivery availability for my area?
Yes, every product page includes a delivery availability checker where you can enter your pincode.
Payments
What payment methods do you accept?
We accept secure online payments through Razorpay including: UPI, Credit Cards, Debit Cards, Net Banking, Wallets
Do you offer Cash on Delivery (COD)?
No, we currently do not offer Cash on Delivery (COD).
Is my payment information secure?
Yes, all transactions are securely processed through trusted payment gateways integrated with Razorpay.
Returns & Refunds
Do you accept returns or exchanges?
No, we do not accept returns, exchanges, or refunds once an order is placed and processed.
What if I receive a damaged or incorrect product?
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with product images and unboxing proof for review.
Contact & Support
How can I contact Smita Creations?
You can contact us through the website contact form or the official support details available on the Contact Us page.