At Smita Creations, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following information from customers:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment-related information
- Order details
- Messages submitted through contact forms
2. How We Use Your Information
Your information may be used for:
- Processing and delivering orders
- Customer support and communication
- Order updates and notifications
- Improving our products and website experience
- Responding to customization or inquiry requests
- Preventing fraudulent transactions
3. Payment Security
All online payments are securely processed through Razorpay and trusted payment providers. Smita Creations does not store complete card or banking details on our servers.
4. Cookies & Website Usage
Our website may use cookies and similar technologies to improve browsing experience, analyze website traffic, and enhance functionality.
Users can choose to disable cookies through their browser settings.
5. Sharing of Information
We do not sell, rent, or trade customer personal information to third parties.
Information may only be shared with:
- Delivery and logistics partners
- Payment processing providers
- Legal authorities when required by law
6. Data Protection
We take reasonable security measures to protect customer information from unauthorized access, misuse, or disclosure.
However, no online platform can guarantee complete security of data transmission over the internet.
7. International Orders
For international orders, customer information may be shared with shipping or customs partners as required for successful delivery.
8. Third-Party Links
Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of third-party websites.
9. Policy Updates
Smita Creations reserves the right to update or modify this Privacy Policy at any time without prior notice.
10. Contact Us
For any questions regarding this Privacy Policy or your personal information, customers may contact us through the official contact channels available on our website.
